View our privacy statement here. If you have any questions, please contact us.
We process your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- Address data
- Phone number
- Email address
- Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by phone
Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in the online activities of their children in order to avoid collecting information about children without parental consent. If you are convinced that we have collected personal information about a minor without such consent, please contact us, and we will delete this information.
We process your personal data for the following purposes:
- Calling or emailing you when necessary to perform our services
- Notifying you of changes to our services and products
We do not make decisions based on automated processing about things that can (significantly) affect individuals. These are decisions that are made by computer programs or systems, without a person (eg an employee) in between.
We will not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
- First and last name : maximum 5 years if no longer legally necessary or necessary for the execution of the agreement;
- Address data : maximum 5 years if no longer legally necessary or necessary for the execution of the agreement;
- Telephone number : maximum 5 years if no longer legally necessary or necessary for the execution of the agreement;
- E-mail address : up to 5 years if no longer legally necessary or needed for execution of the agreement;
- Other personal data you actively provide for example by creating a profile on this website, in correspondence and by telephone : up to 5 years if no longer legally necessary or needed for execution of the agreement;
- Bank account number : up to 5 years if no longer legally necessary or needed for execution of the agreement;
We do not sell your data to third parties and will only provide it to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for this processing.
We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we informed you about these cookies and asked your permission to place them. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings. For an explanation see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by us and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send us a request to view, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us.
